Bayside Legal - Privacy Policy
Introduction
In this policy “we”, “us”, “our” and “the firm” means Bayside Legal and our associated business (Bayside Legal Dunsborough and any other businesses that form part of the brand).
As a small business we are not subject to the Privacy Act 1988 (Cth) or the National Privacy Principles. Nevertheless, we endeavour to comply with those laws in good faith. This policy describes the way we collect, hold and disclose information about individuals.
Our website
You need not disclose your identity to us in order to use this website. This website does not collect personal information about you, except as follows:
• where you voluntarily supply information – such as when you enter your details to submit an enquiry form; and
• our internet server automatically records the details about any computer used to access this website, such as the IP address, domain name and browser type, date and time of access and details of the information downloaded. This information is used for internal statistical purposes and to improve this website. Any other information supplied to us (for example, if you send us an email) is treated in accordance with this policy.
Confidentiality
Protecting confidential information is fundamental to our relationship with our clients and to our business. All information received in connection with a client matter is subject to strict duties of confidentiality under the law and pursuant to our professional codes of conduct. We will not disclose that information except in accordance with our professional obligations, as authorised by the client or as described in this policy.
Once a matter has been finalised, any confidential information that does not need to be retained, will be destroyed.
Access
You may request access at any time to personal information we hold about you for the purpose of correcting that information. We may charge you a reasonable fee where access is provided.
reCAPTCHA
We use the reCAPTCHA service provided by Google Inc. (Google) to protect your submissions via internet submission forms on this site. This plugin checks if you are a person in order to prevent certain website functions from being (ab)used by spam bots (particularly comments). This plugin query includes the sending of the IP address and possibly other data required by Google for the Google reCAPTCHA service. For this purpose your input will be communicated to and used by Google. However, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area and is, as such, anonymized. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address provided by reCaptcha from your browser shall not be merged with any other data from Google. This data collection is subject to the data protection regulations of Google (Google Inc.). For more information about Google’s privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/.
By using the reCAPTCHA service, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
What kind of information do we hold?
During the course of carrying on our business, we may collect personal information including your:
name, address, industry, occupation and contact information;
identification such as drivers’ licence or passport details;
referral details and relationships with others in our database;
financial information and billing details; and
interests in various legal services, events or publications.
If you do not give us the personal information we ask you for we may not be able to provide the legal services you require.
Use and disclosure of your personal information
We use your personal information only for the purposes for which it was collected and any related purposes (which are normally obvious when we collect it), including to:
provide our services to you or our clients, to manage and account for the services and to improve the services;
manage our relationships with you or our clients;
provide you or our clients with information about legal developments, events or other products or services that may interest you or them; and
facilitate our internal business operations.
We may disclose personal information for the purposes for which it was collected and also:
subject to our professional duties of confidentiality, to any person where necessary or desirable in connection with our provision of legal services;
within the firm;
when filing applications in courts or tribunals in the course of your matter;
as required by law subject to our professional obligations; and
with your consent.
Cloud computing services
We try to avoid the use of internet-based services hosted by third parties (cloud computing service providers) in delivering services and in the management and marketing of our business. In certain circumstances, careful consideration is given to the need to use cloud computing service providers. Some examples include email, document and file sharing services, back-up and disaster-recovery services. We undertake reasonable due diligence prior to using any cloud computing service provider including data security and prevention of unauthorised access. By doing business with us you consent to us disclosing confidential information to our cloud computing service providers.
Primarily, we aim to use alternate systems wherever possible to minimise the use of cloud based systems, thereby providing I higher degree of security and control over the information held by the firm.
Information security
We take reasonable steps to protect your personal information securely in electronic or physical form. We store information in access controlled premises or in electronic databases requiring logins and passwords. All partners and staff with access to confidential information are subject to confidentiality training and obligations.